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Johannesburg South Africa

LOGGING & ESCALATIONS

Please use the link below to report outstanding service delivery issues in Ward 99. This helps me log, track, and escalate faults to the correct City entities: CLICK HERE​​

Remember to first log your issue with the relevant entity and get a reference number:

 

💦 Johannesburg Water

•⁠  ⁠Call: 011 688 1400

•⁠  ⁠SMS: 45201

•⁠  ⁠Online: https://customer.forcelink.net/joburg_water/home

 

💡 City Power

•⁠  ⁠Online: https://citypower.mobi/login

•⁠  ⁠Call: 011 490 7484

 

🍃 City Parks

•⁠  ⁠Call: 011 375 5555 / 0860 562 874

•⁠  ⁠Email: joburgconnect@joburg.org.za

 

🛣 JRA (Roads & Stormwater)

•⁠  ⁠Call: 0860 562 874 (option 5)

•⁠  ⁠Email: hotline@jra.org.za

 

🚔 JMPD (By-laws, Traffic)

•⁠  ⁠Call: 011 375 5911

 

🧾 Revenue / Billing Queries

•⁠  ⁠Email: regionBrevenue@joburg.org.za

•⁠  ⁠Call: 0860 562 874 (option 1)

•⁠  ⁠Online: https://www.e-joburg.org.za

​​

 

After logging the issue, please send a message to your RA or Street Captain for escalation using the following format:

 

ESCALATION REQUEST​

Name:

Contact:

Address (including suburb):

Reference Number:

Date and Time Logged:

Short Description of Issue:

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