
LOGGING & ESCALATIONS
Please use the link below to report outstanding service delivery issues in Ward 99. This helps me log, track, and escalate faults to the correct City entities: CLICK HERE
Remember to first log your issue with the relevant entity and get a reference number:
💦 Johannesburg Water
• Call: 011 688 1400
• SMS: 45201
• Online: https://customer.forcelink.net/joburg_water/home
💡 City Power
• Online: https://citypower.mobi/login
• Call: 011 490 7484
🍃 City Parks
• Call: 011 375 5555 / 0860 562 874
• Email: joburgconnect@joburg.org.za
🛣 JRA (Roads & Stormwater)
• Call: 0860 562 874 (option 5)
• Email: hotline@jra.org.za
🚔 JMPD (By-laws, Traffic)
• Call: 011 375 5911
🧾 Revenue / Billing Queries
• Email: regionBrevenue@joburg.org.za
• Call: 0860 562 874 (option 1)
• Online: https://www.e-joburg.org.za
After logging the issue, please send a message to your RA or Street Captain for escalation using the following format:
ESCALATION REQUEST
Name:
Contact:
Address (including suburb):
Reference Number:
Date and Time Logged:
Short Description of Issue: